Sample Collection Guide
We accept two sample types: a blood spot collected via nail clip, or freshly plucked feathers. No special kit needed — follow the instructions below to collect and mail your sample.
Make sure you have purchased test credits and registered your samples in your account first — you will receive a confirmation email with our mailing address. Credits are purchased once and stored on your account until you're ready to submit.
Two sample types accepted: blood spot (nail clip) or freshly plucked feathers. Moulted feathers, shed feathers, and chick down are not accepted — feathers must be plucked directly from the bird immediately before mailing.
No special kit is required. The supplies you need depend on which sample type you're collecting — both options use items you likely already have at home.
For both sample types, you'll also need a pen or marker for labelling, and a standard envelope or small mailer to send everything to the lab.
Option A — Blood Sample (nail clip)
Clip one toenail just past the quick to produce a small drop of blood. This is the same technique used routinely in poultry husbandry and causes only momentary, minor discomfort.
Option B — Freshly Plucked Feather Sample
We now accept freshly plucked feathers as an alternative to blood. Please read the requirements below carefully — not all feathers are suitable.
If you are submitting samples from more than one bird, cross-contamination between samples will invalidate your results. Follow these steps carefully:
Proper labelling ensures your results are matched to the correct bird in your account.
The mailing address is shown in your account and included in your submission confirmation email. Please use the address from your most recent submission, as it may be updated from time to time.
If you have misplaced your confirmation email, log in to your account to retrieve your sample numbers, or contact us directly.
Once your package arrives, we log your samples and update your account status so you know we have them.
Your samples are processed using validated PCR-based molecular techniques in our lab.
You receive a clear, easy-to-read results report by email within 24–48 hours of us receiving your sample. Results are also saved to your account.
Create a free account, purchase test credits, register your samples, and mail them in. Results within 24–48 hours of receipt.